SPARX | Contact

WAYS TO GET HELP

Help is here

If you’re having a tough time, feeling overwhelmed, or just need someone to talk to, you don’t have to deal with it on your own. There are people and services available to listen and support you.

For emergencies

For emergencies in New Zealand, please call 111 111 straight away for immediate help.

For urgent mental health support, contact the Crisis Assessment Teams (CATs) across the country. Find the nearest team on the Ministry of Health website: Crisis Assessment Teams in NZ or visit the Mental Health Foundation website.

Talk to a counsellor

Free phone 0508 4 SPARX
(0508 477 279)

Use our online webchat

Or free text to 3110 to speak to a trained professional

Whānau or professional help

Talk to your parents, whānau or caregivers, a trained professional like a family doctor, youth health service or your school health service.

Can’t find the right answer?

For more information on how to feel better, using SPARX, technical issues or privacy concerns, please view our FAQs.

View all FAQs

MORE SUPPORT

Other places you can get help

Headstrong

Headstrong empowers young kiwis with tools, stories and support for mental wellbeing. Explore tips, videos and real stories to help navigate life’s challenges.

Go to Headstrong

The Low Down

Feeling low? The Lowdown offers free support, self-tests, real stories and text help to lift your spirits and guide you through tough times, anytime you need.

Go to The Low Down

Lifeline

Offers free, confidential 24/7 support from trained counsellors. Call, text, or chat online if you’re feeling overwhelmed or need someone to talk to.

Go to Lifeline

Just a thought

Feeling low or stressed? We offer free online CBT courses to help with anxiety, low mood, and sleep. Proven to work — 80% of people feel better after a course!

Go to Just a thought

Voices of Hope

A platform sharing lived experiences to raise mental health awareness, promote help-seeking, and spread hope through videos, social media, and talks across NZ.

Go to Voice of Hope

Skylight

Skylight helps children, young people and whānau with counselling and resources to build resilience. Visit for free support packs and library access.

Go to Skylight

Headstrong

Headstrong empowers young kiwis with tools, stories and support for mental wellbeing. Explore tips, videos and real stories to help navigate life’s challenges.

Go to Headstrong

The Low Down

Feeling low? The Lowdown offers free support, self-tests, real stories and text help to lift your spirits and guide you through tough times, anytime you need.

Go to The Low Down

Lifeline

Offers free, confidential 24/7 support from trained counsellors. Call, text, or chat online if you’re feeling overwhelmed or need someone to talk to.

Go to Lifeline

Just a thought

Feeling low or stressed? We offer free online CBT courses to help with anxiety, low mood, and sleep. Proven to work — 80% of people feel better after a course!

Go to Just a thought

Voices of Hope

A platform sharing lived experiences to raise mental health awareness, promote help-seeking, and spread hope through videos, social media, and talks across Nz.

Go to Voice of Hope

Skylight

Skylight helps children, young people and whānau with counselling and resources to build resilience. Visit for free support packs and library access.

Go to Skylight

Need help now?

Help is here

For emergencies

Talk to a counsellor

Whānau or professional help

Can’t find the right answer?

Other places you can get help

Other places you can get help

Sign up to start playing SPARX

General

Resources

Download

Social